Refund and Returns Policy


Refund and Returns Policy of SilverStar Pin

1. Introduction

Thank you for shopping at SilverStar Pin. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase.


2. Eligibility for Returns

To be eligible for a return:

  • The product was purchased in the last 30 days.
  • The product is in its original packaging.
  • The product isn’t used or damaged.
  • You have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.


3. Shipping Returns

You are responsible for the cost and risk of returning your product to us. You should send the product to:

275 New North Road
Islington Suite 161
London N1 7AA

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the product or proof of received return delivery.


4. Refunds

Once we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.


5. Damaged Items

If you received a damaged product, please notify us immediately for assistance.

6. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Disclaimer: This Refund and Returns Policy is a generic template and may need to be adjusted according to specific business needs and local regulations. It is recommended to consult with legal counsel before implementing.

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