Privacy Policy for SilverStarPins (New Austin LTD)

1. Introduction:

Welcome to SilverStarPins, a service offered by New Austin LTD. Our registered office is at 275 New North Road, Islington Suite 161, London N1 7AA. We value the privacy of our customers and visitors. This Privacy Policy sets out the ways in which we collect, store, use, and protect your personal information.

2. Information We Collect:

When you interact with our website, we may collect the following information:
  • Personal details you provide (e.g., name, address, email address).
  • Order details (e.g., order quantity, value).
  • Activity and behaviour on our website through analytics tracking.

3. Use of Analytics:

We use Google Analytics to understand user activity and behaviour on our site. This helps us enhance user experience and tailor our services. Additionally, we use analytics data to support our advertising campaigns on platforms such as Google Ads, Meta Ads, YouTube Ads, Pinterest, and TikTok.

4. E-commerce Data:

Our e-commerce functionality means we keep a record of order data such as addresses, customer names, order quantity, and value to ensure smooth processing and delivery.

5. Payment Processing:

All card payments are processed securely through third-party providers like Stripe, PayPal, Google, or Apple. SilverStarPins does not have access to or store your card details or any other sensitive financial information.

6. How We Use Your Data:

  • To process and ship your orders.
  • To respond to your queries or requests.
  • To improve our website and customer service.
  • For internal record-keeping.
  • For advertising and promotional efforts, with your consent.

7. Data Protection:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

8. Sharing Your Information:

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

9. Your Rights:

You may choose to restrict the collection or use of your personal information in the following ways:
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us.
  • You may request details of personal information which we hold about you.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

10. Contact:

If you have questions or concerns about this Privacy Policy or your data, please contact us at:
New Austin LTD 275 New North Road Islington Suite 161 London N1 7AA
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